Shipping & Delivery
SALES & CUSTOMER SERVICE
- A sales team is on hand to answer questions related to the product lines and to follow-up on all orders. The Customer Service Department provides both support to the Sales Force and handles all customer concerns efficiently and effectively. At Universal Beauty Products, Inc. A dedicated team looks forward to serving all your needs in the health and beauty aids category.
- The management and technical staff bring more than 60 years combined experience to producing quality health and beauty aids products. The technical staff is always researching new technologies, reviewing the latest, high quality ingredients and developing new or revising existing formulations in order to present to the market-place the absolutely best products. The practical hands-on experience of the management and technical staff plays a critical role in their successful efforts to satisfy a specialized market.
INTERNATIONAL SHIPPING POLICY
Prices are shown in US dollars.
International Orders may require 5-9 business day or more of additional processing time prior to shipment as we may need to consolidate items to one location for shipment.
Oversize and easily damaged items cannot be shipped internationally.
Some brands may not be shipped to certain destinations due to manufacturer.
Any claims for damaged, defected, wrong, or missing items must be submitted within 14 days from delivery date. It must be accompanied by a photo displaying the evidence of the claim. All of these claims can range from 1 to 8 business days to be resolved after claim is submitted.
Return Credit will be issued after the inspection of returned item(s) is completed and always be issued to the same card to which they were originally charged.
If returned items are not in the same condition as they were when sent, we will refuse or send the package back to you with shipping charge.
Universal Beauty Products, Inc
500 Wall Street
Glendale Heights, IL 60139
Allow 5-7 days for shipping by UPS ground.